At Luxotica, we are committed to providing a professional, reliable, and welcoming service to all our customers.
At present, our vehicles are not equipped to accommodate passengers who require wheelchair-accessible vehicles (WAVs). Unfortunately, we are therefore unable to transport passengers who must remain in their wheelchair during the journey.
We are pleased to assist passengers with other accessibility requirements whenever reasonably possible. If you have a disability, medical condition, or any specific travel requirements, we encourage you to contact us before making a booking.
Our team will be happy to discuss your needs and advise whether we can provide a suitable service or recommend the most appropriate solution.
If you have any questions regarding accessibility or require assistance before your journey, please contact us using the details provided on our Contact page. We will do our best to ensure your journey is as comfortable and straightforward as possible.
Last updated: July 2026
